All nodes provisioned by Syself Autopilot come with the `log collector' utility. It automatically fetches logs from components, services, and the operating system, and bundles them into a tarball. This can be useful for our support team to help you debug a problem in your cluster.
This guide will help you run it and retrieve the log bundle.
Access your node shell (more information here) and execute the command below:
After the command runs, you'll see the directory where the log bundle was sent to, for example /var/log/syself_mycluster-4fqrz-b7mzj_2024-06-10_1712-UTC_2.0.0.tar.gz .
You can use scp to copy the files from the server to your local machine. For that, go back to your local machine terminal and run the command below, replacing <path-to/ssh-key> with your ssh key, <node-ip-address> with your node's IP and <where-to/save-in-your-machine> with the directory you want to copy the log bundle to, in your local machine:
If you are unsure how to find your node's IP address, you can refer to the SSH into nodes guide.