| Delivery model | Rancher Open-source software you install and run; SUSE also sells a hosted Rancher Prime16 | Syself Autopilot A managed service; Syself runs the management cluster and the cluster lifecycle1 |
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| Hetzner support | Rancher No built-in Hetzner node driver; community drivers for Hetzner Cloud, bare-metal servers join as custom nodes15 | Syself Autopilot Built for Hetzner Cloud and bare metal; Syself installs each node from the rescue system, so it boots with nothing to download or configure19 |
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| Operating system | Rancher Any modern Linux you choose and patch, or SUSE’s SL Micro managed through Elemental17 | Syself Autopilot Syself Linux, from release 1.36: about 350 MB, read-only, checked block by block, replaced rather than patched. A security team tracks each CVE, checks whether your clusters are exposed and ships the fix in a tested release; support is included3 |
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| Kubernetes | Rancher RKE2 or K3s, or a cluster you import23 | Syself Autopilot Upstream Kubernetes in a tested Cluster Stack release that pins the OS and components2 |
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| Upgrades | Rancher Pick a version in the UI and Rancher rolls the nodes; roll back by restoring an etcd snapshot13 | Syself Autopilot Tested updates every week, listed in the Version Hub; you trigger one and Syself drains, removes and replaces each node, with no rollback26 |
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| Testing | Rancher SUSE tests RKE2 on supported operating systems; the Hetzner driver, integrations and your settings are yours to test34 | Syself Autopilot More than 400 tests on real clusters per release, including every supported upgrade path20 |
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| Node repair | Rancher Auto Replace on node-driver machine pools once you set a timeout; custom and bare-metal nodes are yours1223 | Syself Autopilot Cloud nodes rebooted, then replaced if they don’t recover; bare-metal nodes rebooted, and Syself tells you what broke when the hardware is at fault4 |
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| Recovering a lost cluster | Rancher Restored from RKE2’s scheduled etcd snapshots, kept by default on each server’s own disk14 | Syself Autopilot Recreated from its Cluster object and your manifests in Git; no etcd backup needed. Data comes back from your own backups8 |
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| Security evidence | Rancher RKE2 passes most CIS controls by default and has a DISA STIG; Rancher scans clusters against CIS profiles and lists what to fix113536 | Syself Autopilot CIS and STIG conformance; an SBOM and advisories with every release, in the Version Hub2221 |
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| Support | Rancher Community, or 24x7 with Rancher Prime18 | Syself Autopilot Support from the Syself team on business days included with Syself Autopilot; Premium Support with a custom SLA and 24/7 cover; migration by Syself or agencies1033 |
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| Price | Rancher Free and open source; Rancher Prime priced on request18 | Syself Autopilot A platform fee plus a usage-based fee tied to your infrastructure spend, not to nodes or clusters; request a 14-day trial without limits or a free plan for one cluster of up to 5 nodes of any size10 |
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