Privacy notice in accordance with Article 13 GDPR

Name and address of the data controller

The responsible body within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

Syself GmbH
Alfred-Herrhausen-Allee 3-5
65760 Eschborn
Germany

General information on data processing

Legal basis for processing personal data

In accordance with Article 13 GDPR, we will inform you of the legal basis for our data processing. If the legal basis is not specified in the privacy notice, the following applies: the legal basis for obtaining consent is Articel 6(1)(a) in conjunction with Article 7 GDPR. The legal basis for processing in order to provide our services and fulfil contractual measures, as well as answering inquiries, is Article 6(1)(b) GDPR. The legal basis for processing in order to fulfil our legal obligations is Article 6(1)(c) GDPR. If the processing of your data is necessary to safeguard the legitimate interests of our company or a third party and if your interests, fundamental rights and fundamental freedoms as the data subject do not outweigh the first interest, Article 6(1)(f) GDPR serves as the legal basis for the processing. In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis.

Data deletion and storage period

We adhere to the principles of data minimisation in accordance with Article 5(1)(c) GDPR and storage limitation according to Article 5(1)(e) GDPR. We only store your personal data for as long as is necessary to achieve the purposes stated here, or as stipulated by the retention periods provided for by law. After the respective purpose no longer applies or after these retention periods have expired, the corresponding data will be deleted as quickly as possible.

Note on data transfer to third countries

We also use tools from companies based in third countries on our website. If these tools are active, your personal data may be transmitted to the servers of the respective companies. The level of data protection in third countries does not usually correspond to EU data protection legislation. This means that there is a risk that your data will be passed on to authorities in these countries. We have no influence on these processing activities.

External links

This website may contain links to third-party websites or to other websites under our responsibility. If you follow a link to any of the websites outside our control, please note that these websites have their own privacy notices. We do not assume any responsibility or liability for these external websites and their privacy notices. Before using these websites, please check whether you agree with their privacy policies.

You can recognise external links either by the fact that they are displayed in a colour which is slightly different from the rest of the text or that they are underlined. Your cursor will show you external links when you move it over such a link. Only when you click on an external link will your personal data be transferred to the destination of the link. The operator of the other website will then receive your IP address, the time at which you clicked on the link, the website you were on when you clicked on the link, and other information that you can find in the respective provider’s privacy notice.

Please also note that individual links may result in data transfer outside the European Economic Area. This could give foreign authorities access to your data. You may not be entitled to any legal recourse against such data access. If you do not want your personal data to be transferred to the link destination or potentially even accessed by foreign authorities against your will, please do not click on any links.

Rights of data subjects

As a data subject within the meaning of the GDPR, you have the option to assert various rights. The data subject rights arising from the GDPR are the right to information (Article 15), the right to rectification (Article 16), the right to deletion (Article 17), the right to restriction of processing (Article 18), the right to object (Article 21), the right to lodge a complaint with a supervisory authority and the right to data portability (Article 20).

Right of revocation:

Some data processing can only take place with your express consent.You have the option to revoke your consent at any time. However, the lawfulness of the data processing up to the point of revocation is not affected by this.

Right of objection:

If the processing is based on Article 6(1)(e) or (f) GDPR, you as the data subject can object to the processing of your personal data at any time for reasons arising from your particular situation. You are also entitled to this right in the case of profiling based on these provisions within the meaning of Article 4(4) GDPR. Unless we can prove a legitimate interest for the processing which overrides your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims, we will refrain from processing your data after the objection has been made.

If the processing of personal data serves the purpose of direct marketing, you also have the right to object at any time. The same applies to profiling associated with direct marketing. Here, too, we will no longer process personal data as soon as you raise an objection.

Right to lodge a complaint with a supervisory authority:

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, without prejudice to any other administrative or judicial remedy, your place of work or the location of the alleged violation.

Right to data portability:

If your data is processed automatically based on consent or fulfilment of a contract, you have the right to receive this data in a structured, common and machine-readable format. You also have the right to request that the data be transferred and made available to another data controller, insofar as this is technically feasible.

Right of access, rectification and erasure:

You have the right to obtain information about the processing of your personal data with regard to the purpose, categories and recipients of the data processing, as well as the duration of storage. If you have any questions on this topic or on other topics regarding personal data, you can of course contact us using the contact options provided in the legal notice.

Right to restriction of processing:

You may assert your right to the restriction of processing of your personal data at any time. To do this, you must meet one of the following requirements:

• You contest the accuracy of the personal data. While the accuracy of the data is being verified, you have the right to demand that its processing is restricted.
• If processing is unlawful, you can request the restriction of the use of the data as an alternative to deletion.
• If we no longer need your personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, you can request the restriction of processing as an alternative to deletion.
• If you object to the processing in accordance with Article 21(1) GDPR, we will weigh up your interests against ours. Until this weighing up is completed, you have the right to request the restriction of processing.

The effect of restricting processing is that, apart from storage, the personal data may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or a member state.

Provision of the website (web host)

Our website is hosted by:

Cloudflare Germany GmbH
Rosental 7, 80331 München
Germany

The server location is USA.

When you access our website, we automatically collect and store information in so-called server log files. Your browser automatically transmits this information to our server or our hosting company’s server.

These are:

• IP address of the website visitor's end device
• device used
• host name of the accessing computer
• visitor's operating system
• browser type and version
• name of the retrieved file
• time of server request
• amount of data
• information on whether the retrieval of the data was successful

This data is not merged with other data sources.

Instead of operating this website on our own server, we may also commission an external service provider (hosting company) to operate it on their own server, which we have named above in this case. The personal data collected by this website will be stored on the hosting company’s servers. In addition to the data mentioned above, the web host also stores for us, for example, contact requests, contact details, names, website access data, meta and communication data, contract data and other data generated via a website.

The legal basis for processing this data is Article 6(1)(f) GDPR . Our legitimate interest is the technically error-free presentation and optimisation of this website. If the website is called up in order to enter into contract negotiations with us or to conclude a contract, this serves as a further legal basis (Article 6(1)(b) GDPR). In the event that we have commissioned a hosting company, a order processing contract will have been agreed with this service provider.

Use of Local Storage Items, Session Storage Items and Cookies

Our website uses local storage items, session storage items and/or cookies. Local storage is a mechanism that enables data to be stored within the browser on your end device. This data usually includes user preferences, such as the "day" or "night" mode of a website, and is retained until you manually delete the data. Session storage is very similar to Local storage, whereas the storage duration only lasts during the current session, so until the current tab is closed. The session storage objects are then deleted from your end device. Cookies are information that a web server (server that provides web content) stores on your end device in order to be able to identify this end device. They are either temporarily deleted for the duration of a session (session cookies) and after your visit to a website or permanently (permanent cookies) on your end device until you delete them yourself or they are automatically deleted by your web browser.

These objects can also be stored on your end device by third-party companies when you visit our site (third-party requests). This allows us, as the operator, and you, as a visitor to this website, to make use of certain third-party services installed on this website. Examples are the processing payment services or displaying videos on a website.

These mechanisms have a variety of uses. They can improve the functionality of a website, control shopping cart functions, increase the security and comfort of website use and carry out analyses regarding visitor flows and behaviour. Depending on their individual functions, they must be classified in terms of data protection legislation. Are they necessary for the operation of the website and intended to provide certain features (shopping cart feature) or serve to optimize the website (e.g. cookies to measure visitor behaviour), then their use is based on Article 6(1)(f) GDPR. As a website operator, we have a legitimate interest in storing local storage items, session storage items and cookies in order to ensure the technically error-free and optimized provision of our services. In all other cases, local storage items, session storage items and cookies are only stored with your express consent (Article 6(1)(a) GDPR).

If local storage items, session storage items and cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this privacy notice. When required, your consent will be requested and can be revoked at any time.

Use of external services

We use external services on our website. External services are services provided by third parties that are used on our website. This can be done for a variety of reasons, such as embedding videos or website security. When using these services, personal data is also passed on to the respective providers of these external services. If we have no legitimate interest in using these services, we will obtain your revocable consent as a visitor to our website before using them (Article 6(1)(a) GDPR).

Analytics

We process website visitors’ personal data in order to analyse user behaviour. Evaluation of this data enables us to compile information on how visitors use individual components of our website. This allows us to increase the user-friendliness of our website. The analysis tools may be used, for example, to create user profiles for the display of targeted or interest-based advertising messages, to recognise our website visitors the next time they visit our website, to measure their click/scroll behaviour and downloads, to create heat maps, to recognise page views, to measure the length of visits to the website or bounce rates, as well as to trace the origin of website visitors (city, country, the website visitors have come from). The analysis tools help us to improve our market research and marketing activities.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Google Analytics

Our website uses the service Google Analytics. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

LinkedIn Insight Tag

Our website uses the service LinkedIn Insight Tag. The provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://www.linkedin.com/legal/privacy-policy.

Umami

Our website uses the service Umami. The provider of this service is Umami Software, Inc., 1362 42nd Ave, San Francisco, California, USA.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://umami.is/privacy.

Zoho PageSense

Our website uses the service Zoho PageSense. The provider of this service is Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, Netherlands.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://www.zoho.com/privacy.html.

Zoho SalesIQ

Our website uses the service Zoho SalesIQ. The provider of this service is Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, Netherlands.

As this service is hosted locally on the web server, no data is transferred to third parties.

Consent management

In order to comply with data protection requirements, we use a consent management tool on our website. This tool enables us to obtain the necessary consents for the setting of cookies or the use of external services. We then store these consents.

The data processing is necessary for compliance with a legal obligation to which the data controller (website operator) is subject. Article 6(1)(c) GDPR is therefore used as the legal basis for the processing.

Cookiebot

Our website uses the service Cookiebot. The provider of this service is Usercentrics A/S, Havnegade 39 1058 Kopenhagen, Denmark.

Further information can be found in the provider's privacy policy at the following URL: https://www.cookiebot.com/de/privacy-policy/.

Content delivery network (CDN)

We use a content delivery network (CDN) to optimise the performance and availability of our website. For this purpose, the service provider who makes this network available will process your IP address and information about when you visited our website. All further information on data processing by this service provider can be found in the company’s privacy notice.

This processing is based on our legitimate interest (Article 6(1)(f) GDPR).

Our legitimate interest in using a content delivery network is to be able to display our website as quickly, securely and reliably as possible.

Zoho Marketing Automation

Our website uses the service Zoho Marketing Automation. The provider of this service is Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, Netherlands.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://www.zoho.com/privacy.html.

CRM systems

We use a customer relationship management system to better manage our customer relationships. This enables us to display customer relationship processes clearly and to keep them organised. This includes existing and potential customers. As a result, personal data such as the customer’s name and address is processed.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Zoho CRM

Our website uses the service Zoho CRM. The provider of this service is Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, Netherlands.

The use of this service may result in data transfer to a third country (USA).

Further information can be found in the provider's privacy policy at the following URL: https://www.zoho.com/privacy.html.

Software framework

Software frameworks facilitate interaction with a platform by creating a standardized interface to it. Frameworks are used to reduce development effort for recurring software requirements and to ensure code and feature reusability. Some software frameworks implement security features to prevent improper use of the website. Software frameworks can increase function, accessibility, security and performance with little effort. Other use cases can also be covered by software frameworks.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

SvelteKit

Our website uses the service SvelteKit. The provider of this service is SvelteKit, Unknown.

As this service is hosted locally on the web server, no data is transferred to third parties.

Social media

We use social media plugins to connect our website with our social media channels. The integration of the plugins is intended to make it easier for visitors to our website to follow our channels on social networks and to share, like or comment on content. Some social media plugins enable the user behaviour of website visitors to be analysed with regard to their behaviour on social networks. The use of plugins is intended to raise our profile and increase the number of followers on our channels.

The plugins also process personal data and transfer data to these social networks. This transmission occurs as soon as the website is accessed. Processed data includes, for example: Name, address, email address, telephone number, access time, device information, IP address.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

LinkedIn

Our website uses the service LinkedIn. The provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://www.linkedin.com/legal/privacy-policy.

Video/Music service

We integrate audio files and videos into our website. These are retrieved from the server of our provider, the so-called audio or video platform. In order to be able to play an audio file or a video, your end device establishes a connection with the audio or video platform and transmits personal data to it. This includes in particular your IP address and any location data or information about your browser and end device.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

YouTube

Our website uses the service YouTube. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

Web fonts

This site uses so-called web fonts for the uniform display of fonts, which are provided by an external provider and loaded by the browser when the website is accessed. When web fonts are loaded, the web font provider becomes aware that our website has been accessed from your IP address, as your browser establishes a direct connection to the web font provider.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Google Fonts

Our website uses the service Google Fonts. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

Advertising

Our website uses tools that facilitate or enable the placement of advertising, as well as evaluating its success. For this purpose, personal data is processed, in particular the IP address, access times and device information.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

LinkedIn Ads

Our website uses the service LinkedIn Ads. The provider of this service is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://www.linkedin.com/legal/privacy-policy.